VenueSoft Background

VenueAlert VenueAlert hand-held devices feature the most advanced, real-time location tracking technology available. VenueAlert tracks and maps staff locations using either a venue's wireless internet infrastructure or, in outdoor environments, GPS tracking and mapping technology. Other features include backlit buttons for use during low-light conditions and a strobe beacon for prompt visual recognition from a distance or during crowd situations. VenueAlert devices are small, lightweight, and can be carried in several configurations: belt holster, vest pocket or neck lanyard.

VenueAlert harnesses the power of venue's existing wireless internet infrastructure to provide unparalleled incident reporting and response. With the simple touch of a precoded button, decentralized, widely dispersed staff can instantaneously alert a venue's command center to any incident, its precise location and the associated response requirements, which may include:

  • Law Enforcement
  • Fire
  • Medical
  • Security
  • Maintenance
  • Repairs
  • Customer Service
  • Risk Management

VenueAlert communicates directly with VenueCommand's computer-aided dispatch system and routes any reports to the most appropriate point, resulting in more rapid, accurate assessments and faster response times. Alerts are automatically routed to the reporting employee's supervisor, enabling faster supervisory oversight. VenueAlert also captures critical incident and response/performance data.